0.9.3 Crash at startup

0.9.3 Crash at startup

Postby oerks » 10 Jul 2018, 18:55

Hello,
my fresh installation of Supertuxkart 0.9.3 repeatedly crashes at startup after a black application window appears. I'm using a 64bit Windows 7 laptop with Intel Core i5 M430 2.27GHz, ATI Mobility Radeon HD5650 and 4GB RAM.

The error sayss
---------------------------
SuperTuxKart crashed :/
---------------------------
SuperTuxKart crashed!
Please hit Ctrl+C to copy to clipboard and signal the problem
to the developers on our forum: viewforum.php?f=16

Call stack:

<no symbol available>
texture_shader.cpp:TextureShaderBase::createBilinearClampedSampler:329
2dutils.cpp:TextureRectShader::TextureRectShader:73
2dutils.cpp:drawTexQuad:167
2dutils.cpp:draw2DImage:514
skin.cpp:GUIEngine::Skin::draw2DImage:2409
skin.cpp:GUIEngine::Skin::drawBgImage:373
engine.cpp:GUIEngine::renderLoading:1264
engine.cpp:GUIEngine::init:1091
main.cpp:initRest:1398
main.cpp:main:1554
exe_common.inl:__scrt_common_main_seh:283
BaseThreadInitThunk
RtlUserThreadStart
---------------------------
OK
---------------------------

Would be glad if someone could help me out :-)
Cheers,
oerks
oerks
 
Posts: 3
Joined: 10 Jul 2018, 18:49

Re: 0.9.3 Crash at startup

Postby Auria » 10 Jul 2018, 21:10

Hi, could you please check if you're using the latest available driver for your GPU? There appears to be a problem with shaders, so it might be driver-related

Also, could you check "Where is the configuration stored" at https://supertuxkart.net/FAQ and upload the "stdout.log" file found there?
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Auria
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Posts: 2900
Joined: 07 Dec 2009, 03:52

Re: 0.9.3 Crash at startup

Postby oerks » 11 Jul 2018, 08:59

Hi Auria, thanks for your help! My GPU driver indeed seems to be outdated, I will check for a new one. In the meanwhile, this is my stdout.log:

[info ] [FileManager]: Data files will be fetched from: 'data/'
[info ] [FileManager]: User directory is 'C:\Users\oerks\AppData\Roaming/supertuxkart/0.8.2/'.
[info ] [FileManager]: Addons files will be stored in 'C:\Users\oerks\AppData\Roaming/supertuxkart/0.8.2/../addons/'.
[info ] [FileManager]: Screenshots will be stored in 'C:\Users\oerks\AppData\Roaming/supertuxkart/0.8.2/screenshots/'.
[info ] [FileManager]: User-defined grand prix will be stored in 'C:\Users\oerks\AppData\Roaming/supertuxkart/0.8.2/grandprix/'.
[info ] [FileManager]: Asset 0 will be loaded from 'data/challenges/'.
[info ] [FileManager]: Asset 1 will be loaded from 'data/gfx/'.
[info ] [FileManager]: Asset 2 will be loaded from 'data/grandprix/'.
[info ] [FileManager]: Asset 3 will be loaded from 'data/gui/'.
[info ] [FileManager]: Asset 4 will be loaded from 'data/library/'.
[info ] [FileManager]: Asset 5 will be loaded from 'data/models/'.
[info ] [FileManager]: Asset 6 will be loaded from 'data/music/'.
[info ] [FileManager]: Asset 7 will be loaded from 'data/replay/'.
[info ] [FileManager]: Asset 8 will be loaded from 'data/tracks/'.
[info ] [FileManager]: Asset 9 will be loaded from 'data/sfx/'.
[info ] [FileManager]: Asset 10 will be loaded from 'data/shaders/'.
[info ] [FileManager]: Asset 11 will be loaded from 'data/skins/'.
[info ] [FileManager]: Asset 12 will be loaded from 'data/textures/'.
[info ] [FileManager]: Asset 13 will be loaded from 'data/ttf/'.
[info ] [FileManager]: Asset 14 will be loaded from 'data/po/'.
[verbose ] translation: GetLocaleInfo langname returns 'de'.
[verbose ] translation: GetLocaleInfo tryname returns 'DE'.
[verbose ] translation: Env var LANGUAGE = 'de_DE'.
[verbose ] translation: Language 'German (Germany)'.
[info ] IrrDriver: OpenGL version: 3.2
[info ] IrrDriver: OpenGL vendor: ATI Technologies Inc.
[info ] IrrDriver: OpenGL renderer: ATI Mobility Radeon HD 5650
[info ] IrrDriver: OpenGL version string: 3.2.9756 Compatibility Profile Context
[info ] GLDriver: EXT Texture Compression S3TC Present
[info ] GLDriver: ARB Texture Compression RGTC Present
[info ] GLDriver: ARB Uniform Buffer Object Present
[info ] GLDriver: EXT Texture Filter Anisotropic Present
[info ] GLDriver: Geometry Shaders Present
[info ] GLDriver: ARB Pixel Buffer Object Present
[info ] GLDriver: ARB framebuffer sRGB Present
[info ] ShaderBasedRenderer: Preloading shaders...
[info ] SharedGPUObjects: Hardware Skinning enabled, method: TBO, max bones: 1024
[info ] ShaderFilesManager: Compiling shader : object_pass.vert
[info ] ShaderFilesManager: Compiling shader : object_pass1.frag
[info ] ShaderFilesManager: Compiling shader : splatting.frag
[info ] ShaderFilesManager: Compiling shader : skinning.vert
[info ] ShaderFilesManager: Compiling shader : transparent.frag
[info ] ShaderFilesManager: Compiling shader : coloredquad.vert
[info ] ShaderFilesManager: Compiling shader : coloredquad.frag
[info ] ShaderFilesManager: Compiling shader : screenquad.vert
[info ] ShaderFilesManager: Compiling shader : tonemap.frag
[info ] ShaderFilesManager: Compiling shader : passthrough.frag
[info ] ShaderFilesManager: Compiling shader : alphatest_particle.vert
[info ] ShaderFilesManager: Compiling shader : alphatest_particle.frag
[info ] ShaderFilesManager: Compiling shader : simple_particle.vert
[info ] ShaderFilesManager: Compiling shader : simple_particle.frag
[info ] ShaderFilesManager: Compiling shader : object_pass2.frag
[info ] ShaderFilesManager: Compiling shader : objectref_pass1.frag
[info ] ShaderFilesManager: Compiling shader : objectref_pass2.frag
[info ] ShaderFilesManager: Compiling shader : object_unlit.frag
[info ] ShaderFilesManager: Compiling shader : normalmap.frag
[info ] ShaderFilesManager: Compiling shader : grass_pass.vert
[info ] ShaderFilesManager: Compiling shader : grass_pass2.frag
[info ] ShaderFilesManager: Compiling shader : objectpass_spheremap.frag
[info ] ShaderFilesManager: Compiling shader : detailed_object_pass2.frag
[info ] ShaderBasedRenderer: Geometry will be rendered with GL3 policy.
[info ] irr_driver: GLSL supported.
[info ] ShaderFilesManager: Compiling shader : texturedquad.vert
[info ] ShaderFilesManager: Compiling shader : texturedquad.frag
[error ] StackTrace: SuperTuxKart crashed!
Please hit Ctrl+C to copy to clipboard and signal the problem
to the developers on our forum: viewforum.php?f=16

Call stack:

<no symbol available>
texture_shader.cpp:TextureShaderBase::createBilinearClampedSampler:329
2dutils.cpp:TextureRectShader::TextureRectShader:73
2dutils.cpp:drawTexQuad:167
2dutils.cpp:draw2DImage:514
skin.cpp:GUIEngine::Skin::draw2DImage:2409
skin.cpp:GUIEngine::Skin::drawBgImage:373
engine.cpp:GUIEngine::renderLoading:1264
engine.cpp:GUIEngine::init:1091
main.cpp:initRest:1398
main.cpp:main:1554
exe_common.inl:__scrt_common_main_seh:283
BaseThreadInitThunk
RtlUserThreadStart
oerks
 
Posts: 3
Joined: 10 Jul 2018, 18:49

Re: 0.9.3 Crash at startup

Postby oerks » 13 Jul 2018, 08:33

It really was the GPU driver, with an update everything works fine. Thanks very much for your help!
oerks
 
Posts: 3
Joined: 10 Jul 2018, 18:49

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